Field service + technology

Kitchen lines, networks, and cameras — kept running.

Simon Tech Solutions repairs restaurant equipment, installs and maintains camera systems, builds and fixes networks, and handles the commercial handyman and IT work that keeps a site open.

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Field services

Hands-on work at the site

Commercial kitchens, camera plants, and the punch-list jobs that stall a location.

Tech services

Networks and systems that stay up

Cabling, routers, support, and the websites customers use to find you.

  • Network Setup & Repair

    Routers, switches, cabling, Wi-Fi, and the peripherals your floor actually uses.

  • Technical Support

    On-site and remote troubleshooting so staff stay working — not waiting on a ticket queue.

  • Website Development

    Fast, clear websites for businesses that need to be found and contacted.

Why operators call us back

No ticket black holes, no jargon, no surprise invoices — just work you can see.

Kitchen line and network, same team

Restaurant equipment, cameras, cabling, and IT support do not need three vendors. You get one accountable crew.

Show up, fix it, write it down

Every completed job ships with notes and photos, so managers who were not on site can see what changed.

Pricing you can explain

Scope and rates are set before we start. Line items, PO numbers, and totals appear on every invoice.

A portal for the paper trail

Clients open work orders, completion summaries, and invoices online — no digging through email threads.

How a job runs

Same four steps whether we are on a fryer, a camera run, or a dead switch.

01

Request

Tell us what is down, what you want installed, and where the site is.

02

Diagnose

We show up (or connect remotely), confirm the fault, and agree on the fix.

03

Repair

Parts, cabling, configuration, or a swap — then we test it before we leave.

04

Report

A completion summary with photos, then an invoice you can open in the portal.

Client Portal

Jobs and invoices in one place

Review work orders, read completion summaries with photos, track PO numbers by location, and open invoices the moment they are sent.

Common questions

What operators ask before the first visit.

What kind of restaurant equipment do you repair?+

Commercial fryers, broilers, product holding units (PHUs), griddles, ovens, steamers, and related line equipment. If it is on the cook line or holding product, ask — we will tell you if it is in scope.

Do you install and service security cameras?+

Yes. New camera runs, replacements, PoE and analog cabling, plus NVR and DVR setup, storage, and playback issues.

Can you set up or repair our network?+

Yes. Routers, switches, access points, structured cabling, Wi-Fi, and the printers, POS terminals, and other peripherals on that network.

How does billing work?+

Work is billed per job or on a monthly support plan. Invoices are itemized, can include your PO number, and are delivered by email with a secure link.

Something down? Tell us.

Equipment, cameras, cabling, or a network that will not stay up. We will come back with a plan and a straight answer on cost.

Request service